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Termes & Conditions

Terms of Sale (Online Sales) – last updated Mai 1st, 2020

Using this site

Please use a standards-compliant web browser. Javascript must be enabled to use this site. By using our website, user agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our website is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update the information at any time without prior notice.

Return Policy

All sales are final. We do not issue refunds, accept cancellations, or allow exchanges to be made. On a case by case basis under extenuating circumstances, at our discretion, if we determine a refund is warranted, a 5% fee will be deducted from the refund. All shipping fees and international duty/tax are non-refundable. If in any instance a refund is granted, credit cards will be refunded in EUR at the exchange rate effective at the time of the refund. The cardholder assumes all responsibility for any fluctuations in exchange rate and/or fees levied by their bank.

Purchase for Personal Use Only

Buyers may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation. Orders have to be placed by humans. We do not accept bot activity. We reserve the right to refund orders if non human/bot activity is identified by SHOP PROTECTOR.

Shipping

We do not ship to P.O. Boxes. Please allow up to 7 business days for order verification and processing, and an additional 10 business days for delivery*.

All domestic orders and international orders (to select countries) are shipped on Upela (UPS, DHL, TNT, FEDEX, DPD or Upela Logistics). Shipping fees are calculated as flat-rate per country and may include additional fees calculated on a per item basis and determined by order weight. Fees may include an additional handling charge. We are not responsible for any lost, stolen or damaged shipments. Customers are responsible for paying additional shipping and handling fees to have the order re-shipped, if available. The buyer assumes all responsibilities of claims made with the shipping carrier. Please contact us with any questions regarding claims.

*These are estimated timeframes and are not guaranteed.

International Duty and Tax 

International customers may incur additional charges at the delivery of their order. International Duty and Taxes are not included in the order total at the time of checkout. The buyer is responsible to pay for all import Duty and Taxes.

Sales Tax

Sales taxes are charged to orders shipped within France and the European Union.

The applicable tax rate for orders within France and the European Union are subject to national sales taxes between 5,5% and 20%.

Shipping cost is also taxed. 

Sales tax is not charged to orders shipping out of France and the European Union.

Copyright and Trademarks

All content of our website including text, graphics, logos, buttons, icons, images and software is property of Galerie Itinerrance and courtesy of the artists represented and is protected by french and international copyright laws. The buyer may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with Galerie Itinerrance. Any other use of our website, including reproduction and internet links is strictly prohibited without our prior written permission. 

Secure Processing 

We use secure processing called SSL Encryption Technology, which is the industry standard. SSL (Secure Sockets Layer) is a protocol developed for the transmission of private information over the internet. SSL uses a private key to encrypt the user’s data, including credit card information, so that it cannot be read while being transferred over the internet. 

Privacy

We respect our customer’s account information as private and confidential information and will never share it with any outside affiliates or individuals. User information is secured and encrypted with the Secure Sockets Layer Software. The information we collect for orders includes name, e-mail address, billing address, phone number, credit card, internet protocol (IP) address, and geographical region. By providing this information to us, the buyer represents that they own and consent to our use of such personal data. We use this information to verify and process orders, to collect payment and bill for our services, and to contact and respond to buyer’s requests regarding sales and support. At any time, the buyer has the right to withdraw or decline consent. If the buyer does not provide the requested information, we will not be able to provide services to them.

Users may unsubscribe from receiving promotional or marketing e-mail from Galerie Itinerrance at any time by using the “unsubscribe” link in the e-mail received or by contacting us.

Galerie Itinerrance

24b boulevard du Général Jean Simon

75013 Paris

contact@itinerrance.fr

+33 1 44 06 45 39

SIRET : 47923391800032 – TVA intracommunautaire : FR67479233918 – RCS : 479 233 918 – Code APE : 4778C

Itinerrance, SARL au capital de 11000 €

Termes & ConditionsGalerie Itinerrance
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